Terms of Use
Welcome to Wavai, and we thank you for your trust in using our services. We would like to highlight our terms of use for Wavai.
By using Wavai as a customer, retailer, or any other user, you agree to the following terms. Once you register on Wavai, you agree to our terms, which include using our website or application.
Introduction and Definition
Wavai is a company that provides e-commerce services, including creating online stores and other related services in the Middle East through its website and application.
• Retailer is the person who registers to build an online store, including any person who uses Wavai for their business.
• Store refers to the platform that retailers use on Wavai to run their business.
• Customer refers to the person who uses stores to buy or use any of the services provided by Wavai.
• Agreement refers to the terms that we follow in Wavai, which all retailers and customers must adhere to.
• Provider refers to the one who provides services, either through Wavai or any third-party service.
Legal Retailer Eligibility
• Retailers must be legally qualified and at least 18 years old to register.
• Merchants under 18 are excluded if they can prove ownership of the business.
• The merchant must certify their eligibility to manage the store.
• If a person registers on behalf of a company or other entity, they must prove their legal capacity to conduct business.
• Any violation of these terms by the retailer is their responsibility, and Wavai reserves the right to seek compensation for damages.
Commitment to Wavai
• Wavai provides e-commerce services such as building online stores and assisting retailers in delivering their services to customers.
• Wavai also offers additional services like marketing and guidance for shop owners.
• Wavai is not responsible for sales, purchases, or commercial dealings between retailers and consumers.
• Wavai’s mission ends after providing the online store service, and the company is not involved in any other transactions or dealings.
Laws for Building an Online Store
• Any eligible person has the right to build an online store on Wavai.
• The store must comply with the laws and regulations in the Arabian Gulf, and the retailer is responsible for disclosing the type of business they conduct.
• Wavai disclaims any responsibility for stores that violate local laws, and reserves the right to reject any store or activity that breaches these laws.
• All retailers must comply with applicable laws, including those related to e-commerce, information crime, and electronic transactions.
Obligations for Registering and Creating Accounts
• By registering on Wavai, you agree to provide accurate information and keep it updated.
• You are responsible for maintaining the confidentiality of your login credentials.
• Wavai is not responsible for any damages resulting from unauthorized access to your account.
• You must adhere to the terms of use and the privacy policy.
• Wavai reserves the right to freeze accounts or cancel memberships if the terms are violated.
Modifications to the Terms of Use
• Wavai may update the terms of use at any time, and users will be notified of any changes.
• If you object to any changes, you must stop using the services, as continued use signifies acceptance of the updated terms.
Payment Services for Stores on Wavai
• Payments can be made through the available payment methods provided on Wavai’s website.
• Wavai is not involved in any payment disputes between retailers and consumers.
• The retailer is responsible for determining the price of their products according to market value.
Personal and Transaction Information
• You grant Wavai the right to use any information you provide in line with the company’s interests.
• Wavai is not responsible for any content you publish, and its role is limited to displaying this information.
Platform Rights
• All digital content on Wavai is owned by the company, and no one has the right to use it without permission.
• Wavai will take legal action if any of its intellectual property rights are violated.
Consumer Rights
• Consumers have the right to report any discrepancies in the goods they receive or if they do not receive their goods after payment.
• Wavai will take appropriate action based on the reported issues, but is not responsible for the relationship between the retailer and the consumer.
Wavai’s Responsibility
• Wavai is not responsible for any unsatisfactory performance, errors, disputes, or financial losses related to retailer or consumer transactions.
• Wavai is not liable for any illegal activities conducted by retailers.
Cancellation of Membership or Store
• Wavai may cancel memberships or stores if the terms of use are violated, if we cannot verify user information, or if there is illegal activity.
Wavai strives to maintain a fair and transparent platform for all users, ensuring compliance with laws and offering a seamless e-commerce experience. The Arabic version of these terms is the authoritative version, and no modifications to the terms may be made by anyone outside Wavai’s management.